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Partner Support Specialist
A company is looking for a Partner Support Specialist responsible for managing a third-party labor marketplace focused on technical services, particularly printer repair. Key Responsibilities Oversee daily operations of the third-party labor platform, ensuring timely completion of service jobs Manage technician assignments based on qualifications, location, and cost-effectiveness Monitor technician performance and conduct audits to identify areas for improvement Required Qualifications Associate degree in a relevant field or equivalent work experience 5-plus years of experience in a technical or service delivery support role Proven experience in third-party contractor support Familiarity with service level agreements and field service platforms Proficiency in data analysis and reporting tools
A company is looking for a Partner Support Specialist responsible for managing a third-party labor marketplace focused on technical services, particularly printer repair.
Key Responsibilities
Oversee daily operations of the third-party labor platform, ensuring timely completion of service jobs
Manage technician assignments based on qualifications, location, and cost-effectiveness
Monitor technician performance and conduct audits to identify areas for improvement
Required Qualifications
Associate degree in a relevant field or equivalent work experience
5-plus years of experience in a technical or service delivery support role
Proven experience in third-party contractor support
Familiarity with service level agreements and field service platforms
Proficiency in data analysis and reporting tools