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Payments Support Specialist
A company is looking for a Payments Support Specialist to assist with customer payment queries and troubleshooting. Key Responsibilities Resolve customer queries regarding payment issues via tickets Troubleshoot issues with payment partners to ensure effective payment processing Escalate issues to the technical team as necessary Required Qualifications At least 0.5 years of experience as a Customer Support Specialist or in a related position Competency in Microsoft Office applications, particularly Excel Financial or Economics degree is a plus Experience with resolving payment-related issues is advantageous
A company is looking for a Payments Support Specialist to assist with customer payment queries and troubleshooting.
Key Responsibilities
Resolve customer queries regarding payment issues via tickets
Troubleshoot issues with payment partners to ensure effective payment processing
Escalate issues to the technical team as necessary
Required Qualifications
At least 0.5 years of experience as a Customer Support Specialist or in a related position
Competency in Microsoft Office applications, particularly Excel
Financial or Economics degree is a plus
Experience with resolving payment-related issues is advantageous