Platform Operations Associate
A company is looking for a Platform Operations Associate to support workflows and maintain data integrity within their clinical engagement platform. Key Responsibilities Manage EHR records, ensuring secure handling of Protected Health Information (PHI) and coordinating with clinical teams for data integrity Load and maintain clinical templates and patient education content, monitoring updates and ensuring proper tagging for workflows Track data loading progress, provide operational QA support, and generate performance reports while collaborating with cross-functional teams Required Qualifications 2+ years of experience in platform operations, health IT, or digital health product support Experience with Revenue Cycle Management processes is highly preferred Familiarity with EHR systems, especially Epic or Cerner, is a plus Associate's degree required; Bachelor's degree in a related field is strongly preferred Experience in a startup or growth-stage healthcare environment is highly desirable
A company is looking for a Platform Operations Associate to support workflows and maintain data integrity within their clinical engagement platform.
Key Responsibilities
Manage EHR records, ensuring secure handling of Protected Health Information (PHI) and coordinating with clinical teams for data integrity
Load and maintain clinical templates and patient education content, monitoring updates and ensuring proper tagging for workflows
Track data loading progress, provide operational QA support, and generate performance reports while collaborating with cross-functional teams
Required Qualifications
2+ years of experience in platform operations, health IT, or digital health product support
Experience with Revenue Cycle Management processes is highly preferred
Familiarity with EHR systems, especially Epic or Cerner, is a plus
Associate's degree required; Bachelor's degree in a related field is strongly preferred
Experience in a startup or growth-stage healthcare environment is highly desirable
