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Platform Partnership Manager
A company is looking for a Platform Partner Manager to enhance customer success processes and build relationships with key platform partners in the healthcare sector. Key Responsibilities Act as a strategic advisor to enterprise customers regarding healthcare benefits distribution Develop expertise in the product and translate technical features into business impact Own the post-sale customer journey, ensuring onboarding, adoption, and retention Required Qualifications 5+ years in a SaaS customer success, account management, or technical consulting role Strong technical aptitude and ability to understand complex products quickly Experience working with executive stakeholders and influencing decisions A continuous growth mindset and ability to thrive in a fast-paced environment High ownership to improve customer experience and contribute to company goals
A company is looking for a Platform Partner Manager to enhance customer success processes and build relationships with key platform partners in the healthcare sector.
Key Responsibilities
Act as a strategic advisor to enterprise customers regarding healthcare benefits distribution
Develop expertise in the product and translate technical features into business impact
Own the post-sale customer journey, ensuring onboarding, adoption, and retention
Required Qualifications
5+ years in a SaaS customer success, account management, or technical consulting role
Strong technical aptitude and ability to understand complex products quickly
Experience working with executive stakeholders and influencing decisions
A continuous growth mindset and ability to thrive in a fast-paced environment
High ownership to improve customer experience and contribute to company goals