Policy Service Analyst

A company is looking for a Policy Service Analyst responsible for managing the onboarding process for new employer customers, focusing on billing account management and premium processing. Key Responsibilities Lead administration calls with new and existing accounts to provide continuous customer support Collaborate with the account management team to communicate, escalate, and resolve issues Maintain monthly reporting to track challenges or potential account lapses Required Qualifications 2+ years of experience in benefits administration or related field High school diploma or equivalent required; Bachelor's degree preferred Experience with billing processes and premium processing Ability to manage multiple projects simultaneously while maintaining accuracy Strong analytical skills

Apr 2, 2025 - 01:52

A company is looking for a Policy Service Analyst responsible for managing the onboarding process for new employer customers, focusing on billing account management and premium processing. Key Responsibilities Lead administration calls with new and existing accounts to provide continuous customer support Collaborate with the account management team to communicate, escalate, and resolve issues Maintain monthly reporting to track challenges or potential account lapses Required Qualifications 2+ years of experience in benefits administration or related field High school diploma or equivalent required; Bachelor's degree preferred Experience with billing processes and premium processing Ability to manage multiple projects simultaneously while maintaining accuracy Strong analytical skills