Remote Support Associate
A company is looking for a Support Associate (Remote) to ensure client, provider, and partner success. Key Responsibilities Act as the initial support contact for clients, providers, and partners Assist clients in navigating their clinical journey and provide troubleshooting support Manage operational tasks related to client and provider support, including eligibility verification Required Qualifications Low-ego, customer-centric attitude Self-motivated team player who thrives in a multi-tasking environment Experience in customer-facing roles, with a focus on increasing customer satisfaction A quiet, private workspace with a reliable internet connection Bonus: Exposure to the health insurance industry
A company is looking for a Support Associate (Remote) to ensure client, provider, and partner success.
Key Responsibilities
Act as the initial support contact for clients, providers, and partners
Assist clients in navigating their clinical journey and provide troubleshooting support
Manage operational tasks related to client and provider support, including eligibility verification
Required Qualifications
Low-ego, customer-centric attitude
Self-motivated team player who thrives in a multi-tasking environment
Experience in customer-facing roles, with a focus on increasing customer satisfaction
A quiet, private workspace with a reliable internet connection
Bonus: Exposure to the health insurance industry
