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Remote Technical Support Specialist
A company is looking for a Client Services Technical Support Specialist. Key Responsibilities Provide technical and customer support via phone and chat, handling 25-50 calls per day Troubleshoot login issues, password resets, and technical product questions Document all customer interactions in a CRM and collaborate with internal teams to resolve complex issues Required Qualifications One or more years of customer service, call center, IT support, or healthcare admin experience Basic computer literacy, including Microsoft Office proficiency Typing speed of 45 or more words per minute Reliable high-speed internet (minimum 10 Mbps upload / 20 Mbps download speeds) High school diploma or equivalent (Bachelor's degree preferred but not required)
A company is looking for a Client Services Technical Support Specialist.
Key Responsibilities
Provide technical and customer support via phone and chat, handling 25-50 calls per day
Troubleshoot login issues, password resets, and technical product questions
Document all customer interactions in a CRM and collaborate with internal teams to resolve complex issues
Required Qualifications
One or more years of customer service, call center, IT support, or healthcare admin experience
Basic computer literacy, including Microsoft Office proficiency
Typing speed of 45 or more words per minute
Reliable high-speed internet (minimum 10 Mbps upload / 20 Mbps download speeds)
High school diploma or equivalent (Bachelor's degree preferred but not required)