Senior Client Success Manager

A company is looking for a Sr. Manager, Client Success. Key Responsibilities Lead and manage a team of Customer Success Managers (CSMs) to ensure client success Oversee the development of strong client relationships and address client needs proactively Collaborate with senior leadership to create customer success strategies that drive satisfaction and retention Qualifications Bachelor's degree in Business, Management, or related field (Master's preferred) 5+ years of experience in customer success or account management, with 2+ years in a leadership role Strong leadership skills to motivate and guide a team Analytical mindset with the ability to interpret data and trends Proficiency in customer success software and CRM platforms

Mar 7, 2025 - 23:16

A company is looking for a Sr. Manager, Client Success. Key Responsibilities Lead and manage a team of Customer Success Managers (CSMs) to ensure client success Oversee the development of strong client relationships and address client needs proactively Collaborate with senior leadership to create customer success strategies that drive satisfaction and retention Qualifications Bachelor's degree in Business, Management, or related field (Master's preferred) 5+ years of experience in customer success or account management, with 2+ years in a leadership role Strong leadership skills to motivate and guide a team Analytical mindset with the ability to interpret data and trends Proficiency in customer success software and CRM platforms