Senior Customer Operations Specialist
A company is looking for a Senior Customer Operations Specialist to manage customer transactions and support in a remote setting. Key Responsibilities Manage vendors and internal activities throughout the Caramel checkout process Act as a product/technical expert, liaising with engineering to resolve customer issues Oversee customer financing and prepare custom sale documentation Required Qualifications Bachelor's degree or equivalent preferred 1-3+ years of operations or customer support experience, preferably in technology or automotive Proficient with computer software and Microsoft Office applications Experience in the automotive industry and knowledge of automobile terminology preferred Ability to assist non-technical customers with technical issues
A company is looking for a Senior Customer Operations Specialist to manage customer transactions and support in a remote setting.
Key Responsibilities
Manage vendors and internal activities throughout the Caramel checkout process
Act as a product/technical expert, liaising with engineering to resolve customer issues
Oversee customer financing and prepare custom sale documentation
Required Qualifications
Bachelor's degree or equivalent preferred
1-3+ years of operations or customer support experience, preferably in technology or automotive
Proficient with computer software and Microsoft Office applications
Experience in the automotive industry and knowledge of automobile terminology preferred
Ability to assist non-technical customers with technical issues
