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Senior Director of AI Operations
A company is looking for a Sr Director, AI Operations. Key Responsibilities Ensure profitability of multiple programs/accounts by meeting client-specified service levels and business objectives Maintain effective client relationships and translate client requirements into actionable plans Identify opportunities for process improvement and implement best practices for operational efficiency Required Qualifications Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred 10+ years of progressive experience in Operations roles 2+ years as a BPO Ops director managing a team of 1000+ Experience with performance metrics and reporting strategies Proven ability to manage multi-project complexity and accountability for P&L
A company is looking for a Sr Director, AI Operations.
Key Responsibilities
Ensure profitability of multiple programs/accounts by meeting client-specified service levels and business objectives
Maintain effective client relationships and translate client requirements into actionable plans
Identify opportunities for process improvement and implement best practices for operational efficiency
Required Qualifications
Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred
10+ years of progressive experience in Operations roles
2+ years as a BPO Ops director managing a team of 1000+
Experience with performance metrics and reporting strategies
Proven ability to manage multi-project complexity and accountability for P&L