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Senior Director of Managed Services
A company is looking for a Senior Director, Head of Delivery - Managed Services (Remote). Key Responsibilities Develop and execute the managed services delivery strategy aligned with business goals Lead and manage a team of service delivery managers and technical support personnel Oversee day-to-day operations and monitor service performance against KPIs Required Qualifications 20+ years of experience in managed services Proven experience in managing large-scale managed services operations, preferably in IT Strong leadership and team management skills Deep understanding of IT service management (ITSM) frameworks Technical expertise in areas like cloud computing and network infrastructure
A company is looking for a Senior Director, Head of Delivery - Managed Services (Remote).
Key Responsibilities
Develop and execute the managed services delivery strategy aligned with business goals
Lead and manage a team of service delivery managers and technical support personnel
Oversee day-to-day operations and monitor service performance against KPIs
Required Qualifications
20+ years of experience in managed services
Proven experience in managing large-scale managed services operations, preferably in IT
Strong leadership and team management skills
Deep understanding of IT service management (ITSM) frameworks
Technical expertise in areas like cloud computing and network infrastructure