Senior Manager Operational Resilience

A company is looking for a Senior Manager, Operational Resilience. Key Responsibilities Evaluate and enhance incident management processes and develop performance metrics to reduce incidents Design and manage a comprehensive disaster recovery program, coordinating with vendors and overseeing regular testing Develop and enforce a change management process, ensuring documentation and communication of changes Required Qualifications Significant experience in incident management, disaster recovery planning, and change management in a regulated environment Proven ability to manage external vendors and negotiate contracts Strong analytical skills with experience in developing and executing strategic plans Familiarity with SOC standards and audit requirements related to change management Experience with modern monitoring tools and incident management platforms

Apr 2, 2025 - 04:38

A company is looking for a Senior Manager, Operational Resilience. Key Responsibilities Evaluate and enhance incident management processes and develop performance metrics to reduce incidents Design and manage a comprehensive disaster recovery program, coordinating with vendors and overseeing regular testing Develop and enforce a change management process, ensuring documentation and communication of changes Required Qualifications Significant experience in incident management, disaster recovery planning, and change management in a regulated environment Proven ability to manage external vendors and negotiate contracts Strong analytical skills with experience in developing and executing strategic plans Familiarity with SOC standards and audit requirements related to change management Experience with modern monitoring tools and incident management platforms