Senior Manager, Patient Experience

A company is looking for a Senior Manager, Patient Experience. Key Responsibilities Understand and quantify the patient experience during the billing process Identify gaps and opportunities to enhance patient satisfaction and operational efficiency Collaborate with teams to implement process improvements and present strategies to leadership Required Qualifications Bachelor's degree required Minimum of 5 years of professional experience Experience in product management, consulting, strategy, or customer success/operations leadership Prior experience in healthcare, preferably in biotech or diagnostics Experience with insurance billing is a plus

Apr 10, 2025 - 06:22

A company is looking for a Senior Manager, Patient Experience. Key Responsibilities Understand and quantify the patient experience during the billing process Identify gaps and opportunities to enhance patient satisfaction and operational efficiency Collaborate with teams to implement process improvements and present strategies to leadership Required Qualifications Bachelor's degree required Minimum of 5 years of professional experience Experience in product management, consulting, strategy, or customer success/operations leadership Prior experience in healthcare, preferably in biotech or diagnostics Experience with insurance billing is a plus