Senior Outreach Lead

A company is looking for a Senior Outreach & Activation Lead, Care Team. Key Responsibilities: Lead and mentor Outreach Specialists to drive success in registration and onboarding Track key metrics and develop action plans to improve outreach efficiency Optimize performance metrics using data analytics to refine outreach strategies Required Qualifications: 4+ years of experience in outreach, sales, or customer acquisition, with at least 2 years in a leadership role Proven ability to lead teams and drive results in a metrics-driven environment Experience in optimizing user activation funnels and improving conversion rates Comfortable in ambiguous environments and skilled in workflow improvement Deep sense of empathy and passion for supporting families in times of loss

Mar 25, 2025 - 16:04

A company is looking for a Senior Outreach & Activation Lead, Care Team. Key Responsibilities: Lead and mentor Outreach Specialists to drive success in registration and onboarding Track key metrics and develop action plans to improve outreach efficiency Optimize performance metrics using data analytics to refine outreach strategies Required Qualifications: 4+ years of experience in outreach, sales, or customer acquisition, with at least 2 years in a leadership role Proven ability to lead teams and drive results in a metrics-driven environment Experience in optimizing user activation funnels and improving conversion rates Comfortable in ambiguous environments and skilled in workflow improvement Deep sense of empathy and passion for supporting families in times of loss