Senior Technical Manager

A company is looking for a Senior Technical Manager, Operations. Key Responsibilities Oversees 24/7 operational coverage and high-severity incident management Drives root cause analysis and continuous improvement for system reliability Manages core operational processes and ensures compliance with standards Required Qualifications, Training, and Education 8 years of operational support experience in complex IT engagements 5 years of experience managing a team of technical resources Bachelor's Degree in a relevant field or equivalent work experience In-depth knowledge of midrange and middleware technologies Ability to manage multiple delivery partners and vendors effectively

Feb 19, 2025 - 15:10

A company is looking for a Senior Technical Manager, Operations. Key Responsibilities Oversees 24/7 operational coverage and high-severity incident management Drives root cause analysis and continuous improvement for system reliability Manages core operational processes and ensures compliance with standards Required Qualifications, Training, and Education 8 years of operational support experience in complex IT engagements 5 years of experience managing a team of technical resources Bachelor's Degree in a relevant field or equivalent work experience In-depth knowledge of midrange and middleware technologies Ability to manage multiple delivery partners and vendors effectively