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Customer Success Consultant
A company is looking for a Customer Success Consultant to manage customer relationships and ensure they maximize the value of the company's products and services. Key Responsibilities Build and manage strong customer relationships post-onboarding to ensure continued success with the product Provide ongoing support and training to help customers leverage the product's features effectively Analyze customer usage data to identify improvement areas and growth opportunities Required Qualifications Previous experience installing and configuring software 2+ years of experience training customers remotely on new systems Experience with automotive shop management systems is an asset Proficiency with internet browsers and MS Office Ability to work independently while collaborating with remote teams
A company is looking for a Customer Success Consultant to manage customer relationships and ensure they maximize the value of the company's products and services.
Key Responsibilities
Build and manage strong customer relationships post-onboarding to ensure continued success with the product
Provide ongoing support and training to help customers leverage the product's features effectively
Analyze customer usage data to identify improvement areas and growth opportunities
Required Qualifications
Previous experience installing and configuring software
2+ years of experience training customers remotely on new systems
Experience with automotive shop management systems is an asset
Proficiency with internet browsers and MS Office
Ability to work independently while collaborating with remote teams