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Solutions Support Engineer
A company is looking for a Solutions Support Engineer to provide technical support and troubleshoot issues for customers. Key Responsibilities Provide technical customer support experience within the product Troubleshoot and solve customer technical issues, collaborating with teams Design and implement solutions to scale support offerings through automation Required Qualifications Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or equivalent experience 5+ years of hands-on technical experience in customer support or related roles 2+ years of experience with Cloud technologies (Azure, AWS, GCP) Experience in reading or debugging code in languages such as Java, Python, or JavaScript Proficiency with command-line tools and Linux operating systems
A company is looking for a Solutions Support Engineer to provide technical support and troubleshoot issues for customers.
Key Responsibilities
Provide technical customer support experience within the product
Troubleshoot and solve customer technical issues, collaborating with teams
Design and implement solutions to scale support offerings through automation
Required Qualifications
Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or equivalent experience
5+ years of hands-on technical experience in customer support or related roles
2+ years of experience with Cloud technologies (Azure, AWS, GCP)
Experience in reading or debugging code in languages such as Java, Python, or JavaScript
Proficiency with command-line tools and Linux operating systems