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South Carolina Medicaid Customer Service Representative
A company is looking for a Remote Call Center Customer Service Representative - Medicaid Member Support. Key Responsibilities Respond to Medicaid member inquiries using a computerized system and standard procedures Gather information, assess caller needs, and document calls while resolving inquiries Provide information regarding member eligibility and assist with Medicaid applications Required Qualifications Must be at least 18 years of age with a high school diploma or GED Background screening required A minimum of 1-year call center experience in telephone customer service or related experience Computer literacy and ability to use multiple programs
A company is looking for a Remote Call Center Customer Service Representative - Medicaid Member Support.
Key Responsibilities
Respond to Medicaid member inquiries using a computerized system and standard procedures
Gather information, assess caller needs, and document calls while resolving inquiries
Provide information regarding member eligibility and assist with Medicaid applications
Required Qualifications
Must be at least 18 years of age with a high school diploma or GED
Background screening required
A minimum of 1-year call center experience in telephone customer service or related experience
Computer literacy and ability to use multiple programs
