Spanish Bilingual Contact Center Rep.

A company is looking for a Contact Center Representative - Credit Card Spanish Bilingual. Key Responsibilities Provide exceptional customer service by addressing inbound phone inquiries and offering solutions at first contact Process a variety of financial transactions accurately while adhering to bank policies and procedures Collaborate with team members to enhance the customer experience and participate in personal development activities Required Qualifications, Training, and Education High School Diploma or GED 1+ years of customer service experience or prior experience in retail, banking, or contact center preferred Ability to assist customers in both Spanish and English Willingness to work flexible hours, including weekends and holidays Proficient in using technology and software applications related to the role

Apr 10, 2025 - 19:16

A company is looking for a Contact Center Representative - Credit Card Spanish Bilingual. Key Responsibilities Provide exceptional customer service by addressing inbound phone inquiries and offering solutions at first contact Process a variety of financial transactions accurately while adhering to bank policies and procedures Collaborate with team members to enhance the customer experience and participate in personal development activities Required Qualifications, Training, and Education High School Diploma or GED 1+ years of customer service experience or prior experience in retail, banking, or contact center preferred Ability to assist customers in both Spanish and English Willingness to work flexible hours, including weekends and holidays Proficient in using technology and software applications related to the role