Technical Customer Success Manager
A company is looking for a Technical Customer Success Manager to serve as the primary point of contact for customers, ensuring they have the best experience with the company's products. Key Responsibilities Act as the primary technical advocate for customers throughout the post-sales lifecycle Lead technical onboarding and training processes for new customers Collaborate with internal teams to improve onboarding processes and address customer feedback Required Qualifications 3-5 years of experience in customer onboarding, implementation engineering, or related roles Solid understanding of infrastructure concepts, including networking, virtualization, and security Hands-on experience with Active Directory, DNS, and firewall configuration Experience deploying solutions in cloud platforms such as AWS or Azure Ability to document technical architectures and workflows effectively
A company is looking for a Technical Customer Success Manager to serve as the primary point of contact for customers, ensuring they have the best experience with the company's products.
Key Responsibilities
Act as the primary technical advocate for customers throughout the post-sales lifecycle
Lead technical onboarding and training processes for new customers
Collaborate with internal teams to improve onboarding processes and address customer feedback
Required Qualifications
3-5 years of experience in customer onboarding, implementation engineering, or related roles
Solid understanding of infrastructure concepts, including networking, virtualization, and security
Hands-on experience with Active Directory, DNS, and firewall configuration
Experience deploying solutions in cloud platforms such as AWS or Azure
Ability to document technical architectures and workflows effectively
