![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![[HYBRID] ?? Graphic Designer](https://a5.behance.net/cbf14bc4db9a71317196ed0ed346987c1adde3bb/img/site/generic-share.png)
Technical Team Lead
A company is looking for a Technical Team Lead to provide guidance and support to service technicians. Key Responsibilities Serve as the primary point of contact for technician questions and issues Monitor service boards and assist technicians in completing tickets in a timely manner Drive customer satisfaction and service KPIs for the team and individual technicians Required Qualifications Knowledge of PC hardware installation, repair, testing, and troubleshooting 1-2 years of tech support experience 1-2 years of leadership and training experience in an IT environment Bachelor's degree in Information Technology or Computer Science is preferred Familiarity with Microsoft Windows, Office applications, and Cisco networks
A company is looking for a Technical Team Lead to provide guidance and support to service technicians.
Key Responsibilities
Serve as the primary point of contact for technician questions and issues
Monitor service boards and assist technicians in completing tickets in a timely manner
Drive customer satisfaction and service KPIs for the team and individual technicians
Required Qualifications
Knowledge of PC hardware installation, repair, testing, and troubleshooting
1-2 years of tech support experience
1-2 years of leadership and training experience in an IT environment
Bachelor's degree in Information Technology or Computer Science is preferred
Familiarity with Microsoft Windows, Office applications, and Cisco networks