Texas Customer Service Representative

A company is looking for a Customer Service Representative to provide customer care and benefit enrollment services. Key Responsibilities Answer incoming calls from consumers and assist with inquiries while adhering to confidentiality and privacy policies Track and document inquiries, complete associated tasks, and meet quality assurance metrics Facilitate caller requests for materials and escalate issues to appropriate staff as needed Required Qualifications High school diploma or GED required with 0-6 months of relevant experience Proficient in managing high-volume calls and typing skills Strong organizational skills and ability to work under pressure Fundamental computer proficiency in Windows and/or Mac Must reside within 70 miles of Edinburg, TX

Mar 22, 2025 - 01:25

A company is looking for a Customer Service Representative to provide customer care and benefit enrollment services. Key Responsibilities Answer incoming calls from consumers and assist with inquiries while adhering to confidentiality and privacy policies Track and document inquiries, complete associated tasks, and meet quality assurance metrics Facilitate caller requests for materials and escalate issues to appropriate staff as needed Required Qualifications High school diploma or GED required with 0-6 months of relevant experience Proficient in managing high-volume calls and typing skills Strong organizational skills and ability to work under pressure Fundamental computer proficiency in Windows and/or Mac Must reside within 70 miles of Edinburg, TX