TICO Certified Customer Service Representative

A company is looking for a Customer Service Representative to support their travel brands. Key Responsibilities Provide exceptional service to guests through inbound calls, chats, and emails Develop knowledge of travel brands and destinations to assist customers effectively Collaborate with team members and management to achieve service goals Required Qualifications Availability to work overtime and flexible shifts, including evenings and weekends TICO certification required within the first 60 days of employment Proven ability to build relationships with guests and colleagues Desire to learn and adapt to new software and processes Strong customer service orientation with a proactive approach

Mar 5, 2025 - 21:35

A company is looking for a Customer Service Representative to support their travel brands. Key Responsibilities Provide exceptional service to guests through inbound calls, chats, and emails Develop knowledge of travel brands and destinations to assist customers effectively Collaborate with team members and management to achieve service goals Required Qualifications Availability to work overtime and flexible shifts, including evenings and weekends TICO certification required within the first 60 days of employment Proven ability to build relationships with guests and colleagues Desire to learn and adapt to new software and processes Strong customer service orientation with a proactive approach