Travel Counselor
A company is looking for a Travel Counselor to provide high-touch service and consultation for all aspects of the travel experience.
Key Responsibilities
Service travel requests accurately and efficiently via multiple channels while adhering to corporate travel policies
Deliver exceptional customer service throughout the booking process, including consultation on fares and travel requirements
Utilize creative problem-solving to identify optimal travel arrangements and proactively address potential issues
Required Qualifications
3+ years of corporate travel experience, particularly with complex international reservations
In-depth knowledge of domestic and international travel booking, including fare rules and ticketing
Strong customer service and consultative selling skills with a professional mindset
Experience with GDS systems and ability to adapt to new technology
Proven ability to manage multiple priorities and meet performance standards in a high-pressure environment
A company is looking for a Travel Counselor to provide high-touch service and consultation for all aspects of the travel experience.
Key Responsibilities
Service travel requests accurately and efficiently via multiple channels while adhering to corporate travel policies
Deliver exceptional customer service throughout the booking process, including consultation on fares and travel requirements
Utilize creative problem-solving to identify optimal travel arrangements and proactively address potential issues
Required Qualifications
3+ years of corporate travel experience, particularly with complex international reservations
In-depth knowledge of domestic and international travel booking, including fare rules and ticketing
Strong customer service and consultative selling skills with a professional mindset
Experience with GDS systems and ability to adapt to new technology
Proven ability to manage multiple priorities and meet performance standards in a high-pressure environment