Veterinary Care Coordinator
A company is looking for a Call Center Representative to provide compassionate customer service in a remote environment. Key Responsibilities Engage in positive interactions with pet families and answer a high volume of customer service calls Gather and accurately document pet medical information while scheduling appointments Guide emotional conversations calmly and meet all productivity and performance standards Required Qualifications Experience in high call volume, customer service, or call center environments Ability to quickly learn custom software and programs such as Gmail, Google Calendar, and Zoom Previous experience in a work-from-home environment Attendance at a mandatory 4-week intensive training program is required Must be punctual and meet attendance standards consistently
A company is looking for a Call Center Representative to provide compassionate customer service in a remote environment.
Key Responsibilities
Engage in positive interactions with pet families and answer a high volume of customer service calls
Gather and accurately document pet medical information while scheduling appointments
Guide emotional conversations calmly and meet all productivity and performance standards
Required Qualifications
Experience in high call volume, customer service, or call center environments
Ability to quickly learn custom software and programs such as Gmail, Google Calendar, and Zoom
Previous experience in a work-from-home environment
Attendance at a mandatory 4-week intensive training program is required
Must be punctual and meet attendance standards consistently
