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Vice President of Client Success
A company is looking for a Vice President of Client Success. Key Responsibilities Lead and develop a post-sales team of Client Managers and Directors of Strategic Accounts Build a data-driven success strategy and optimize the client lifecycle from onboarding to renewal Measure and analyze key performance indicators to continuously improve client outcomes and satisfaction Required Qualifications 7+ years of leadership experience in Client Success or Account Management within high-growth SaaS organizations Proven experience managing a book of business with at least $50M+ in Annual Recurring Revenue (ARR) Expertise in Healthtech or similar regulated SaaS industries preferred Bachelor's degree in Healthcare, Business, Marketing, or related field required; MBA preferred Hands-on experience with customer success platforms and proficiency with Salesforce
A company is looking for a Vice President of Client Success.
Key Responsibilities
Lead and develop a post-sales team of Client Managers and Directors of Strategic Accounts
Build a data-driven success strategy and optimize the client lifecycle from onboarding to renewal
Measure and analyze key performance indicators to continuously improve client outcomes and satisfaction
Required Qualifications
7+ years of leadership experience in Client Success or Account Management within high-growth SaaS organizations
Proven experience managing a book of business with at least $50M+ in Annual Recurring Revenue (ARR)
Expertise in Healthtech or similar regulated SaaS industries preferred
Bachelor's degree in Healthcare, Business, Marketing, or related field required; MBA preferred
Hands-on experience with customer success platforms and proficiency with Salesforce