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VP of Underwriting Operations
A company is looking for a VP, Underwriting Operations and Customer Service. Key Responsibilities Lead and develop a customer-focused team to enhance the customer experience journey Oversee operations strategy, ensuring effective processes for customer success and agent experiences Establish and measure key performance metrics to drive customer experience initiatives Required Qualifications Bachelor's Degree in a related field is required 5 years in a senior operating role for customer-facing organizations 10 years of overall P&C Insurance Industry experience is required Proven track record of leading senior leaders and managing high-level relationships Advanced knowledge of the insurance industry, with a preference for workers' compensation experience
A company is looking for a VP, Underwriting Operations and Customer Service.
Key Responsibilities
Lead and develop a customer-focused team to enhance the customer experience journey
Oversee operations strategy, ensuring effective processes for customer success and agent experiences
Establish and measure key performance metrics to drive customer experience initiatives
Required Qualifications
Bachelor's Degree in a related field is required
5 years in a senior operating role for customer-facing organizations
10 years of overall P&C Insurance Industry experience is required
Proven track record of leading senior leaders and managing high-level relationships
Advanced knowledge of the insurance industry, with a preference for workers' compensation experience