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Bi-lingual Pharmacy Support Representative
A company is looking for a Bi-lingual Pharmacy Support Call Center Representative. Key Responsibilities Provide initial support for customer requests via telephone, email, or fax Assess user issues and provide first level support for problem resolution Document resolutions and escalate unresolved issues to the appropriate area Required Qualifications High School Diploma or equivalent Pharmacy Technician experience required HIPAA certified Call center experience required (3+ years preferred) Bi-lingual (English/Spanish)
A company is looking for a Bi-lingual Pharmacy Support Call Center Representative.
Key Responsibilities
Provide initial support for customer requests via telephone, email, or fax
Assess user issues and provide first level support for problem resolution
Document resolutions and escalate unresolved issues to the appropriate area
Required Qualifications
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certified
Call center experience required (3+ years preferred)
Bi-lingual (English/Spanish)