Bilingual Care Representative

A company is looking for a Bilingual Care Team Representative (Spanish/English). Key Responsibilities Manage daily inbound/outbound customer interactions via phone, email, chat, and SMS in both English and Spanish Ensure a positive experience for QME physicians and proactively engage with team members and vendors Identify process improvements and maintain standard operating procedures for team consistency Required Qualifications and Education Minimum of 1 year experience in a healthcare, legal, or clinic setting Comfortable with technology and acts with a sense of urgency Proactive mindset with strategic thinking abilities Detail-oriented with excellent interpersonal skills Valid work authorization for the country of application

Mar 26, 2025 - 22:58

A company is looking for a Bilingual Care Team Representative (Spanish/English). Key Responsibilities Manage daily inbound/outbound customer interactions via phone, email, chat, and SMS in both English and Spanish Ensure a positive experience for QME physicians and proactively engage with team members and vendors Identify process improvements and maintain standard operating procedures for team consistency Required Qualifications and Education Minimum of 1 year experience in a healthcare, legal, or clinic setting Comfortable with technology and acts with a sense of urgency Proactive mindset with strategic thinking abilities Detail-oriented with excellent interpersonal skills Valid work authorization for the country of application