Bilingual Customer Care Associate

A company is looking for an Associate Customer Care Professional, Mutual Funds, Bilingual, Remote. Key Responsibilities Provide a superior call experience by engaging with callers and resolving their inquiries from start to finish Build rapport with diverse callers to assess situations and present effective solutions Participate in ongoing training and professional development to enhance service quality and career progression Required Qualifications High school diploma or equivalent; post-secondary education preferred Experience in customer service, financial services, or insurance preferred Ability to navigate complex customer interactions from support through to resolution Strong written and verbal communication skills in both English and Spanish required Private, secure, distraction-free remote workspace with reliable internet connection required

Apr 23, 2025 - 09:01

A company is looking for an Associate Customer Care Professional, Mutual Funds, Bilingual, Remote. Key Responsibilities Provide a superior call experience by engaging with callers and resolving their inquiries from start to finish Build rapport with diverse callers to assess situations and present effective solutions Participate in ongoing training and professional development to enhance service quality and career progression Required Qualifications High school diploma or equivalent; post-secondary education preferred Experience in customer service, financial services, or insurance preferred Ability to navigate complex customer interactions from support through to resolution Strong written and verbal communication skills in both English and Spanish required Private, secure, distraction-free remote workspace with reliable internet connection required