Bilingual Customer Service Specialist

A company is looking for a Bilingual Contact Center Specialist. Key Responsibilities: Provide exceptional customer service to both internal and external customers Handle incoming calls professionally and manage call transfers, messages, and interruptions Document all calls accurately and refer complex inquiries to the Lead/Supervisor as needed Required Qualifications: Bilingual proficiency (English & Spanish) required High School Diploma or equivalent required Associate's or Bachelor's degree in Business Administration, Finance, or a related field preferred 0-5 years of customer-facing work experience, with contact center experience preferred Proficiency in Microsoft Office applications

Feb 28, 2025 - 20:41

A company is looking for a Bilingual Contact Center Specialist. Key Responsibilities: Provide exceptional customer service to both internal and external customers Handle incoming calls professionally and manage call transfers, messages, and interruptions Document all calls accurately and refer complex inquiries to the Lead/Supervisor as needed Required Qualifications: Bilingual proficiency (English & Spanish) required High School Diploma or equivalent required Associate's or Bachelor's degree in Business Administration, Finance, or a related field preferred 0-5 years of customer-facing work experience, with contact center experience preferred Proficiency in Microsoft Office applications