Bilingual Customer Service Specialist
A company is looking for a Customer Service Specialist - Mobility (Bilingual-French/English). Key Responsibilities Assist customers by answering questions, resolving issues, and providing education on services Answer between 40-60 inbound phone calls per day while navigating multiple systems Maintain product knowledge and participate in ongoing training and education Required Qualifications Bilingual French/English speaking required Proficiency with computers is required Access to high-speed internet via ethernet cable is required Previous experience managing a steady flow of incoming calls preferred Strong customer service and/or call center background is preferred
A company is looking for a Customer Service Specialist - Mobility (Bilingual-French/English).
Key Responsibilities
Assist customers by answering questions, resolving issues, and providing education on services
Answer between 40-60 inbound phone calls per day while navigating multiple systems
Maintain product knowledge and participate in ongoing training and education
Required Qualifications
Bilingual French/English speaking required
Proficiency with computers is required
Access to high-speed internet via ethernet cable is required
Previous experience managing a steady flow of incoming calls preferred
Strong customer service and/or call center background is preferred
