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Bilingual Customer Success Consultant
A company is looking for a Bilingual Customer Success Consultant in the FinTech sector. Key Responsibilities Develop product expertise to educate and empower Accounting and Bookkeeping partners Deliver consultative calls and create strategic adoption plans for product integration Manage partner relationships and collaborate cross-functionally to enhance customer engagement Required Qualifications 2+ years of customer-facing experience, preferably in a SaaS or tech environment Experience with accounting software such as Xero, QuickBooks, or Sage is a plus Knowledge or experience in the accounting industry is desired Tech-savvy with a passion for helping customers adopt innovative tools Motivated by results and KPIs, with a proactive approach to customer support
A company is looking for a Bilingual Customer Success Consultant in the FinTech sector.
Key Responsibilities
Develop product expertise to educate and empower Accounting and Bookkeeping partners
Deliver consultative calls and create strategic adoption plans for product integration
Manage partner relationships and collaborate cross-functionally to enhance customer engagement
Required Qualifications
2+ years of customer-facing experience, preferably in a SaaS or tech environment
Experience with accounting software such as Xero, QuickBooks, or Sage is a plus
Knowledge or experience in the accounting industry is desired
Tech-savvy with a passion for helping customers adopt innovative tools
Motivated by results and KPIs, with a proactive approach to customer support