Bilingual Health Care Customer Service

A company is looking for a Bilingual Health Care Customer Service Representative. Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Respond to patient/account holder inquiries in a professional manner Follow client-specific protocols and monitor payment arrangements Required Qualifications 1+ years of experience in a call center or customer service role Knowledge of medical terminology and healthcare insurance preferred Ability to work in a fast-paced, deadline-oriented environment Demonstrated flexibility in scheduling and assignments Bilingual candidates will provide additional support for bilingual calls

Mar 30, 2025 - 21:51

A company is looking for a Bilingual Health Care Customer Service Representative. Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Respond to patient/account holder inquiries in a professional manner Follow client-specific protocols and monitor payment arrangements Required Qualifications 1+ years of experience in a call center or customer service role Knowledge of medical terminology and healthcare insurance preferred Ability to work in a fast-paced, deadline-oriented environment Demonstrated flexibility in scheduling and assignments Bilingual candidates will provide additional support for bilingual calls