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Bilingual IT Support Specialist
A company is looking for a Bilingual IT Support Specialist - Freelance, Remote. Key Responsibilities Diagnose and resolve POS system issues and provide real-time support for payment gateway challenges Deliver exceptional bilingual customer support and build strong relationships with merchants and sales agents Assist with POS setup, monitor system performance, and maintain technical documentation Required Qualifications Proven experience with POS systems and payment processing technology Fluent in both Spanish and English (written and verbal) Technical support or customer service experience Ability to work US Pacific Time Zone hours Must have a reliable computer setup and internet connection
A company is looking for a Bilingual IT Support Specialist - Freelance, Remote.
Key Responsibilities
Diagnose and resolve POS system issues and provide real-time support for payment gateway challenges
Deliver exceptional bilingual customer support and build strong relationships with merchants and sales agents
Assist with POS setup, monitor system performance, and maintain technical documentation
Required Qualifications
Proven experience with POS systems and payment processing technology
Fluent in both Spanish and English (written and verbal)
Technical support or customer service experience
Ability to work US Pacific Time Zone hours
Must have a reliable computer setup and internet connection