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Bilingual Spanish Call Monitor
A company is looking for a Bilingual Spanish Call Monitor. Key Responsibilities Review calls for adherence to established rules and guidelines Provide feedback on areas of improvement to management Input data related to call evaluations into the computer system Required Qualifications Must be bilingual in Spanish 1-2 years of customer service, call center, or sales experience Proficiency with Microsoft Office programs such as Word, Excel, and Outlook High School Diploma or equivalent; some college preferred Ability to work independently and multitask
A company is looking for a Bilingual Spanish Call Monitor.
Key Responsibilities
Review calls for adherence to established rules and guidelines
Provide feedback on areas of improvement to management
Input data related to call evaluations into the computer system
Required Qualifications
Must be bilingual in Spanish
1-2 years of customer service, call center, or sales experience
Proficiency with Microsoft Office programs such as Word, Excel, and Outlook
High School Diploma or equivalent; some college preferred
Ability to work independently and multitask