California Licensed Member Care Representative

A company is looking for a Member Care Representative 1 - Pet (Remote). Key Responsibilities: Provides quality member service and strives for first call resolution Educates members on policy information and coverage using multiple resources Identifies member concerns and provides solutions while balancing member and company interests Required Qualifications: High school diploma or equivalent; some undergraduate studies preferred Typically one year of work-related experience, preferably in insurance or customer service Working knowledge of Microsoft Office Suite Basic understanding of general business practices and terminology Knowledge of insurance and medical terminology preferred

Apr 22, 2025 - 15:12

A company is looking for a Member Care Representative 1 - Pet (Remote). Key Responsibilities: Provides quality member service and strives for first call resolution Educates members on policy information and coverage using multiple resources Identifies member concerns and provides solutions while balancing member and company interests Required Qualifications: High school diploma or equivalent; some undergraduate studies preferred Typically one year of work-related experience, preferably in insurance or customer service Working knowledge of Microsoft Office Suite Basic understanding of general business practices and terminology Knowledge of insurance and medical terminology preferred