Call Center Trainer

A company is looking for a Call Center Trainer and Curriculum Specialist. Key Responsibilities Deliver and facilitate training for new and existing employees in both classroom and virtual settings Organize and evaluate nesting plans, providing coaching during the training phase Maintain training materials and monitor updates to curriculum and reference documents Required Qualifications Bachelor's degree and a minimum of 2 years of training experience, or training certification, or an educational degree Flexibility to accommodate scheduled trainings, including non-core business hours Experience working in a call center environment Advanced PowerPoint skills Experience in the healthcare industry is preferred

Mar 28, 2025 - 22:16

A company is looking for a Call Center Trainer and Curriculum Specialist. Key Responsibilities Deliver and facilitate training for new and existing employees in both classroom and virtual settings Organize and evaluate nesting plans, providing coaching during the training phase Maintain training materials and monitor updates to curriculum and reference documents Required Qualifications Bachelor's degree and a minimum of 2 years of training experience, or training certification, or an educational degree Flexibility to accommodate scheduled trainings, including non-core business hours Experience working in a call center environment Advanced PowerPoint skills Experience in the healthcare industry is preferred