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Claims Escalation Representative
A company is looking for a Claims Escalation Rep. Key Responsibilities Reviews and resolves complex claims issues while interacting with various stakeholders Acts as a Subject Matter Expert for Claims Customer Service Representatives Documents communications and tracks resolution trends to improve processes Required Qualifications High School diploma or G.E.D One year of experience in a call center environment Proficient in Microsoft Outlook, Word, and Excel Strong knowledge of medical terminology Two years of claims resolution or billing experience
A company is looking for a Claims Escalation Rep.
Key Responsibilities
Reviews and resolves complex claims issues while interacting with various stakeholders
Acts as a Subject Matter Expert for Claims Customer Service Representatives
Documents communications and tracks resolution trends to improve processes
Required Qualifications
High School diploma or G.E.D
One year of experience in a call center environment
Proficient in Microsoft Outlook, Word, and Excel
Strong knowledge of medical terminology
Two years of claims resolution or billing experience