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Client Advocate I
A company is looking for a Client Advocate I. Key Responsibilities Service the assigned book of business and manage client inquiries Act as the single point of contact for operational inquiries and escalated issues Conduct client portal training and support operational departments to enhance member experience Required Qualifications 2+ years of healthcare industry experience Experience working with deadlines Knowledge of administrative operations Associates Degree preferred; HS diploma required or 2+ years relevant work experience Experience with Outlook, Word, Excel, PowerPoint, and Teams
A company is looking for a Client Advocate I.
Key Responsibilities
Service the assigned book of business and manage client inquiries
Act as the single point of contact for operational inquiries and escalated issues
Conduct client portal training and support operational departments to enhance member experience
Required Qualifications
2+ years of healthcare industry experience
Experience working with deadlines
Knowledge of administrative operations
Associates Degree preferred; HS diploma required or 2+ years relevant work experience
Experience with Outlook, Word, Excel, PowerPoint, and Teams