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Client Service Analyst
A company is looking for a Client Service Analyst (Remote). Key Responsibilities Manage and execute daily service-related requests through shared inbox and ticketing system Provide exceptional client service by anticipating needs and maintaining professionalism in communications Coordinate with internal teams and external vendors to resolve client and member inquiries Required Qualifications PBM or healthcare experience 2+ years of client service experience Proficiency in Microsoft Office, specifically Word and Excel Understanding of excellent client management practices Ability to work in PST or MT time zones
A company is looking for a Client Service Analyst (Remote).
Key Responsibilities
Manage and execute daily service-related requests through shared inbox and ticketing system
Provide exceptional client service by anticipating needs and maintaining professionalism in communications
Coordinate with internal teams and external vendors to resolve client and member inquiries
Required Qualifications
PBM or healthcare experience
2+ years of client service experience
Proficiency in Microsoft Office, specifically Word and Excel
Understanding of excellent client management practices
Ability to work in PST or MT time zones