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Consumer Assistance Representative
A company is looking for a Client Customer Service Representative. Key Responsibilities Answer calls and resolve inquiries from various consumer help lines Document disputes and complaints on related accounts Process written correspondence and maintain applicable systems Required Qualifications Experience in collections or a call center preferred General knowledge of computers and Microsoft Office preferred Knowledge of customer service principles and processes High school graduate or equivalent
A company is looking for a Client Customer Service Representative.
Key Responsibilities
Answer calls and resolve inquiries from various consumer help lines
Document disputes and complaints on related accounts
Process written correspondence and maintain applicable systems
Required Qualifications
Experience in collections or a call center preferred
General knowledge of computers and Microsoft Office preferred
Knowledge of customer service principles and processes
High school graduate or equivalent