Customer Delivery Manager

A company is looking for a Customer Delivery Manager to manage client onboarding and ensure ongoing success within their ecosystem for consumer-permissioned data. Key Responsibilities Manage a portfolio of clients through all stages of onboarding and ongoing support Build and maintain detailed project plans, tracking milestones and deliverables Act as the primary point of contact for clients, facilitating collaboration and communication Required Qualifications 3-5 years of experience in customer success, account management, or technical program management, preferably in SaaS, API integration, or fintech Proven experience managing the end-to-end onboarding process, including technical discovery and integration Strong project management skills with the ability to coordinate cross-functional teams Deep understanding of API-based platforms and enterprise software Highly organized and self-motivated, with a strong customer-centric focus

Apr 14, 2025 - 10:35
 0
Customer Delivery Manager
A company is looking for a Customer Delivery Manager to manage client onboarding and ensure ongoing success within their ecosystem for consumer-permissioned data. Key Responsibilities Manage a portfolio of clients through all stages of onboarding and ongoing support Build and maintain detailed project plans, tracking milestones and deliverables Act as the primary point of contact for clients, facilitating collaboration and communication Required Qualifications 3-5 years of experience in customer success, account management, or technical program management, preferably in SaaS, API integration, or fintech Proven experience managing the end-to-end onboarding process, including technical discovery and integration Strong project management skills with the ability to coordinate cross-functional teams Deep understanding of API-based platforms and enterprise software Highly organized and self-motivated, with a strong customer-centric focus