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Customer Experience Engineer
A company is looking for a CX Engineer to join their global Support team. Key Responsibilities Diagnose and troubleshoot issues within web applications to identify root causes Provide timely and empathetic customer support for web application issues Create and maintain technical documentation to enhance the customer support process Required Qualifications 3+ years of experience supporting client-server applications on Windows and Linux environments Web analysis skills, including the ability to analyze web traffic and use debugging tools Experience with Linux operations Ability to manage multiple priorities and work effectively in a fast-paced environment Experience working with AWS is an advantage
A company is looking for a CX Engineer to join their global Support team.
Key Responsibilities
Diagnose and troubleshoot issues within web applications to identify root causes
Provide timely and empathetic customer support for web application issues
Create and maintain technical documentation to enhance the customer support process
Required Qualifications
3+ years of experience supporting client-server applications on Windows and Linux environments
Web analysis skills, including the ability to analyze web traffic and use debugging tools
Experience with Linux operations
Ability to manage multiple priorities and work effectively in a fast-paced environment
Experience working with AWS is an advantage