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Customer Experience Operations Specialist
A company is looking for a Customer Service Representative. Key Responsibilities Lead and supervise a team of external Customer Experience Agents across various communication channels Resolve order-related issues and escalate complex problems to relevant internal teams Monitor order management processes and optimize operational workflows for efficiency Required Qualifications 2-3 years of relevant work experience Proficiency in basic Excel, Order Management Software, and Outlook Strong organizational skills and ability to work in a fast-paced environment Entrepreneurial drive and a self-starter mindset Ability to maintain a deep understanding of product offerings and policies
A company is looking for a Customer Service Representative.
Key Responsibilities
Lead and supervise a team of external Customer Experience Agents across various communication channels
Resolve order-related issues and escalate complex problems to relevant internal teams
Monitor order management processes and optimize operational workflows for efficiency
Required Qualifications
2-3 years of relevant work experience
Proficiency in basic Excel, Order Management Software, and Outlook
Strong organizational skills and ability to work in a fast-paced environment
Entrepreneurial drive and a self-starter mindset
Ability to maintain a deep understanding of product offerings and policies
