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Customer Success Manager I
A company is looking for an IT Project Manager I (Customer Success Manager I) to enhance digital health experiences. Key Responsibilities Support customer adoption of digital health tools and manage onboarding and training for healthcare providers Monitor customer engagement and gather feedback to inform improvements in service delivery Collaborate with cross-functional teams to enhance user experiences and resolve technical issues Required Qualifications Bachelor's degree in Computer Science or a related field; preferred in healthcare administration or IT 5+ years of relevant experience, including 3 years in a leadership role Experience in customer support or patient/provider engagement in healthcare settings Familiarity with EHR platforms and healthcare technology products Understanding of patient data privacy regulations and healthcare processes
A company is looking for an IT Project Manager I (Customer Success Manager I) to enhance digital health experiences.
Key Responsibilities
Support customer adoption of digital health tools and manage onboarding and training for healthcare providers
Monitor customer engagement and gather feedback to inform improvements in service delivery
Collaborate with cross-functional teams to enhance user experiences and resolve technical issues
Required Qualifications
Bachelor's degree in Computer Science or a related field; preferred in healthcare administration or IT
5+ years of relevant experience, including 3 years in a leadership role
Experience in customer support or patient/provider engagement in healthcare settings
Familiarity with EHR platforms and healthcare technology products
Understanding of patient data privacy regulations and healthcare processes
