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Customer Success Manager - Japan
A company is looking for a Customer Success Manager - APAC/Japan. Key Responsibilities: Serve as the primary resource for internal and external client inquiries related to accounts Collaborate with Operations teams across regions to ensure effective customer support and insights Identify and escalate urgent situations arising from customer and internal inquiries throughout campaign stages Required Qualifications: 2+ years of related experience in customer support, preferably in demand generation or direct database marketing Fluent in Japanese Experience with database products and services Ability to learn and operate SaaS platforms, including Salesforce and Qlik Strong self-motivation and independence in work
A company is looking for a Customer Success Manager - APAC/Japan.
Key Responsibilities:
Serve as the primary resource for internal and external client inquiries related to accounts
Collaborate with Operations teams across regions to ensure effective customer support and insights
Identify and escalate urgent situations arising from customer and internal inquiries throughout campaign stages
Required Qualifications:
2+ years of related experience in customer support, preferably in demand generation or direct database marketing
Fluent in Japanese
Experience with database products and services
Ability to learn and operate SaaS platforms, including Salesforce and Qlik
Strong self-motivation and independence in work