![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Customer Support Advocate II
A company is looking for a Customer Support Advocate II. Key Responsibilities Manage and monitor various communication platforms to ensure timely responses to customer inquiries Provide guidance and training to Customer Support Advocate I, facilitating new hire training and mentoring Handle inbound and outbound calls, including warranty questions, emergencies, and escalated customer service issues Required Qualifications High school diploma or GED Experience in a reception or call center environment Typing speed of 40-50 words per minute Familiarity with Microsoft Office applications Experience in the homebuilding industry or a related field is a plus
A company is looking for a Customer Support Advocate II.
Key Responsibilities
Manage and monitor various communication platforms to ensure timely responses to customer inquiries
Provide guidance and training to Customer Support Advocate I, facilitating new hire training and mentoring
Handle inbound and outbound calls, including warranty questions, emergencies, and escalated customer service issues
Required Qualifications
High school diploma or GED
Experience in a reception or call center environment
Typing speed of 40-50 words per minute
Familiarity with Microsoft Office applications
Experience in the homebuilding industry or a related field is a plus
