Director of Implementation Strategies

A company is looking for a Director, Strategic Partner Implementation to lead implementation rollouts and manage a high-performing team. Key Responsibilities Lead and mentor a team of implementation specialists while also contributing hands-on Serve as the primary contact for high-profile partners/customers to ensure a smooth implementation experience Develop and execute strategies to maximize customer success and adoption Required Qualifications 12+ years of work experience, including 5+ years in UCaaS, VoIP, or cloud-based communication implementations 3+ years of management experience in a player/coach capacity Strong executive presence and ability to communicate with senior leadership and customers Technical proficiency in VoIP, SIP, UCaaS platforms, and cloud-based telephony solutions Experience with project management tools and CRM systems

Apr 17, 2025 - 11:24

A company is looking for a Director, Strategic Partner Implementation to lead implementation rollouts and manage a high-performing team. Key Responsibilities Lead and mentor a team of implementation specialists while also contributing hands-on Serve as the primary contact for high-profile partners/customers to ensure a smooth implementation experience Develop and execute strategies to maximize customer success and adoption Required Qualifications 12+ years of work experience, including 5+ years in UCaaS, VoIP, or cloud-based communication implementations 3+ years of management experience in a player/coach capacity Strong executive presence and ability to communicate with senior leadership and customers Technical proficiency in VoIP, SIP, UCaaS platforms, and cloud-based telephony solutions Experience with project management tools and CRM systems