Enterprise Client Partner

A company is looking for an Enterprise Client Partner to enhance customer engagement and drive the adoption of machine health solutions. Key Responsibilities Coach customers on leveraging machine health strategies for their business challenges Own the customer experience and ensure swift movement across the customer lifecycle while maximizing program value Develop action plans to mitigate churn and engage with customers' executive teams to identify upsell opportunities Required Qualifications 5+ years of experience in software and/or hardware customer success/account management Strong ability to build relationships and influence executives in adopting innovative solutions Proven expertise in digitizing processes and implementing new technologies Technical understanding of machines in the industrial manufacturing sector

Apr 8, 2025 - 18:24

A company is looking for an Enterprise Client Partner to enhance customer engagement and drive the adoption of machine health solutions. Key Responsibilities Coach customers on leveraging machine health strategies for their business challenges Own the customer experience and ensure swift movement across the customer lifecycle while maximizing program value Develop action plans to mitigate churn and engage with customers' executive teams to identify upsell opportunities Required Qualifications 5+ years of experience in software and/or hardware customer success/account management Strong ability to build relationships and influence executives in adopting innovative solutions Proven expertise in digitizing processes and implementing new technologies Technical understanding of machines in the industrial manufacturing sector