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Entry Level Data NOC Technician
A company is looking for a Tier One Technician (Data NOC) entry-level. Key Responsibilities: Monitor automated probes, trouble tickets, and customer networks for issues Coordinate with on-site technicians and escalate issues to Tier 2 Technicians as needed Document job status and ensure timely handling of tickets and jobs Required Qualifications, Training, and Education: High School diploma; Associate's degree preferred One year of IT or customer support experience Working knowledge of basic networking technologies and tools Able to multitask and work both independently and as part of a team Ability to follow defined processes and escalate issues appropriately
A company is looking for a Tier One Technician (Data NOC) entry-level.
Key Responsibilities:
Monitor automated probes, trouble tickets, and customer networks for issues
Coordinate with on-site technicians and escalate issues to Tier 2 Technicians as needed
Document job status and ensure timely handling of tickets and jobs
Required Qualifications, Training, and Education:
High School diploma; Associate's degree preferred
One year of IT or customer support experience
Working knowledge of basic networking technologies and tools
Able to multitask and work both independently and as part of a team
Ability to follow defined processes and escalate issues appropriately
